It’s almost the perfect compromise between features and price, but the Galaxy S20 FE’s star package is hampered by a persistent problem. Reports on touchscreen issues date back to last month, shortly after the Fan Edition finally became available to fans. This week, Samsung launched its third attempt to fix this problem and the fact that users are reporting the opposite is not a good omen for Samsung’s “light” flagship.
The Galaxy S20 Fan Edition or FE distills the main features of the flagship of early 2020 in a package that won’t break the bank, at least not much. One of these features included a 6.5-inch Super AMOLED screen, downgraded here to FHD + resolutions, which boasted a refresh rate of 120 Hz and a touch response rate of 240 Hz. Unfortunately, that same main feature is what is causing users some headache and maybe even eye pain.
New phone owners have reported a variety of problems with the phone’s screen, ranging from phantom touch problems to unstable movements while scrolling. The latter is particularly intriguing considering that the 120 Hz screen must be moving smoothly like butter. Samsung has already released two updates last month with very little effect, but some say the third time is charm.
A new firmware with build number G781BXXU1ATK1 was released this week and one of the two points indicates that it should improve the stability of the touch screen. According to the feedback obtained by GSMArena, however, it may have only mitigated the problem, but not removed it completely. Some report that scroll oscillations happen less frequently and pinching to zoom is also smoother, but it is still present.
At this point, some are already concerned that screen problems are rooted in the hardware, which means that no amount of software updates will fix them. This will require Samsung to issue a recall, so it may never admit it. There is also the possibility that he is still fine-tuning his fix and maybe a fourth or even fifth attempt will finally put an end to the bug once and for all.