From time to time, we hear about software updates that bring their own set of bugs while fixing others. Most of the time, these bugs affect only the features of the software, but they can rarely affect even the hardware of a device. The past few days have been stressful for MacBook Pro owners precisely because of that rare unlucky case with battery problems and Apple is now offering free battery replacements for those affected by a highly inconvenient bug.
When Apple released macOS Big Sure 11.2 last week, some MacBook Pro owners suddenly discovered that they could no longer charge their batteries. It took a few days, but Apple finally released a fix for Big Sur 11.2.1 and a supplemental Catalina 10.15.7 update to make sure that other MacBook Pros won’t even get to that point. Unfortunately, it may have been too late for some who were faced with a worse scenario.
Apple has recognized that a very small number of MacBook Pro models from 2016 and 2017 now cannot even exceed 1%. Even though they were working perfectly before, they now face a “Recommended service” warning. This may make it impossible for affected users to update their MacBook Pros at this time.
Apple is now announcing a free battery replacement offer for MacBook Pros that has been affected by this strange bug. Due to the age of the devices, they are naturally out of the warranty coverage. That said, only those specific models are eligible for the offer:
• MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
• MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
• MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
• MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
• MacBook Pro (15-inch, 2016)
• MacBook Pro (15-inch, 2017)
Owners are advised to check the model number and battery integrity to see if they can order a free replacement and contact Apple support. Those who are not affected are also advised to upgrade to the latest versions of Big Sur and Catalina in any way, to ensure that they do not end up in the same boat as these.